Creditor Guide: British Gas

British Gas is one of the largest energy and home services providers in the United Kingdom. With rising energy costs still very much part of the conversation when it comes to debts, it’s no surprise that more people are finding it impossible to pay escalating bills. 

Keeping on top of your household bills should be your number one priority. These are classed as things that could make you homeless and take away services you need to live comfortably. 

These include: 

If British Gas is your energy supplier, you must try to pay your current usage and any outstanding debt you owe them as a priority. 

If you are in debt to British Gas, the first thing you should do is contact them so you can pay it back in manageable instalments. If you are in financial hardship, you can explain your situation to them, and they will try to find a solution for you. British Gas also offers hardship grants up to £1,500 through the British Gas Energy Trust. They have eligibility criteria which you can check on their website here, but if you are in or facing fuel poverty it’s worth checking to see if you can get some help.  

If you don’t pay your energy bill you could damage your credit rating, making it harder to borrow money in future. You can avoid this by either paying your bill on time or letting them know as soon as possible and they will give you an alternative arrangement.